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Are you eager to download a new game and want better download times? No problem! Your download speed typically depends on your internet service provider and the type of connection you have, but there are several things you can do to troubleshoot and get more Mbps (megabits per second) on Xbox downloads. Read on for a complete guide to increasing your Xbox One download speed.

Speeding Up Xbox One Download

  1. Close out of running games and apps.
  2. Stop other downloads.
  3. Disconnect phones, computers, TVs, and other consoles from WiFi.
  4. Restart your Xbox.
  5. Reset your router.
1

Close all games and apps.

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  1. Playing other games while waiting for your download is fun, but it can also sap a lot of energy! Multiplayer games and video streaming apps especially use up a lot of internet bandwidth. To make your Xbox run faster, go through each of your open games and apps and close them for the duration of the download. [1]
    • Press the central Xbox button on your controller.
    • Navigate to the game you want to close in the left sidebar that pops up. Once the game is highlighted, press the small Menu button with 3 horizontal lines.
    • Another menu will pop up. Scroll down to the “Quit” option and press A to select it.
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2

Suspend your current game.

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  1. Sometimes, you might not want to fully quit your game just to speed up a download—and in those cases, suspending your game is the happy medium. You still won’t be able to play games during the download, but once it has finished, you can pick up right where you left off. [2] To suspend a game:
    • Press the central Xbox button on your controller and scroll to “My games and apps.” Press A to select that option.
    • Navigate to “See all” and press A again to select it.
    • Select “Manage” and highlight the “Queue” on the right. Then, press A to select it.
    • A message will pop up. Highlight the “Suspend my game” option and press A to confirm.
3

Pause other downloads.

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  1. Sometimes, other game updates will get automatically added to your Xbox’s download queue and start downloading simultaneously. When your Xbox downloads multiple items, it usually takes a lot longer to get done. Go to your download queue, pause any other updates, and save them for later. [3]
    • Press the central Xbox button on your controller, scroll to “My games and apps,” and press A. Then, highlight “See all” and press A again.
    • Select “Manage” on the left side of the screen and then navigate to “Queue” and select it by pressing A.
    • Highlight a download you want to pause and press the “Menu” button. Scroll down to the “Pause” option and press A.
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4

Disconnect other devices from the Wi-Fi.

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  1. If you can, disconnect every other device currently using the same Wi-Fi in your home, including computers, tablets, phones, and other consoles. Don’t stream videos using the Wi-Fi or download anything else from another device. Your Xbox will get more Mbps when it’s the only device using Wi-Fi. [4]
    • Mbps (megabits per second) is the speed at which your Xbox downloads content. When many devices are on the same Wi-FI network, your Xbox can’t get as many Mbps because it has a weaker internet connection.
5

Cancel and restart the download.

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  1. Open up “My games & apps” select “See all,” and then “Manage.” Then, click “Queue” and highlight the game you’re currently downloading. Press the “Menu” button, navigate to “Cancel,” and press A. Once the download is canceled, you can prompt your Xbox to re-download and install it from scratch. [5]
    • To re-install, insert the game disc or re-download your game from the Microsoft Store app on your Xbox. Once the download starts, check the speed to see if it has improved!
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6

Test your network connection.

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  1. Make sure your Xbox is properly connected to the internet . First, pause all downloads and close any games that are currently running. Then, press the Xbox button to open the guide and select “Profile & system.” Navigate to “Settings,” and from there, go to “General” and then “Network settings.” Select “Test network connection.” [6]
    • If your Xbox isn’t properly connected, it may have connectivity problems and require a hard restart. It might also mean that your internet router is having an issue and needs rebooting.
7

Restart your Xbox.

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  1. You never know when your Xbox might have a minor connectivity issue—but luckily, they’re usually easy to solve. Restart your Xbox completely by pressing the Xbox button and navigating to the “Profile & System” menu. Press A to select “Power,” then navigate to “Restart console” and press A again. [7]
    • You can also force your Xbox One to do a hard restart by pressing and holding the glowing Xbox logo power button on the console. Keep pressing until the Xbox fully switches off, then wait a few seconds and restart it.
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9

Use an ethernet cable.

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  1. Get an ethernet cable and directly connect your router to your Xbox One. You’ll still be using your internet, but the connection will be stronger because of the ethernet cable. Once the cable is connected, try the download again, and you’ll likely get way more Mbps on your Xbox.
    • There’s an ethernet (or LAN) port in the back of your Xbox One. You’ll find the port in the lower right corner of the machine, besides the infrared output slot. The other end of the cable goes into your router’s ethernet port.
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10

Enable Sleep Mode downloads on your Xbox.

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  1. First, enable automatic updates on your Xbox One. That means your Xbox will automatically queue and download game updates when they become available. [9] Then, enable Sleep Mode downloads to get automatic updates when the Xbox is asleep. That way, other downloads won’t get in the way when you need to install a new game. [10]
    • To enable automatic updates, press the Xbox button and go to “Profile & System.” Press A to select “Settings” and then “System.” Select “Updates” on the right panel.
    • Once you’re in the “Updates” section, check the boxes for “Keep my console up to date” and “Keep my games and apps up to date.”
    • To enable Sleep Mode downloads, press B to navigate to “System” and select “Settings.” Go to the “General” tab and then select “Sleep mode & startup,” which may also appear as “Power mode & startup.”
    • Go to “Power Mode” and choose “Instant On” (which may instead appear as “Standby”) and uncheck both the “Wake up Xbox by saying ‘Xbox On” and “When Xbox is off, turn off storage” boxes.
11

Create a static IP address.

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  1. It’s a fixed number that stays the same each time your console connects to Wi-Fi. If there are other devices connected to the Wi-Fi, your Xbox’s connection will be significantly quicker and stronger regardless—therefore improving download times. You don’t need a static IP address if you have an ethernet cable!
    • Press the Xbox button and navigate to “Profile & systems.” Then go from “Settings” to “General” to “Network Settings” and then to “Advanced Settings.”
    • Write down the IP address, Subnet Mask, and Gateway Address listed. Then, select “IP Settings” and go to “Manual.” Type in the IP address you wrote down, but add 50 to the last digit.
    • For example, if the original IP address’s last digit is “1,” then type “51” as the new final number.
    • Finally, type in the Subnet Mask and Gateway Address exactly as you wrote them down.
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12

Set up a public DNS address.

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  1. DNS, or “Domain Name System,” connects you to the websites you want to visit by matching the site’s name and IP address. The stronger the DNS server you’re connected to, the quicker your download speeds will be! Manually set up a public DNS address using a free DNS option like Cloudflare , OpenDNS , Quad9 , or Google . [11]
    • Go back to “Advanced Settings” and select “DNS Settings,” then “Manual.” Input the primary and secondary DNS values from your public address of choice and test the connection to ensure it works.
    • Cloudflare’s primary DNS is 1.1.1.1, and its secondary is 1.0.0.1.
    • Google’s primary DNS is 8.8.8.8, and its secondary is 8.8.4.4.
    • OpenDNS Home’s primary DNS is 208.67.222.222, and its secondary is 208.67.220.220.
    • Quad9’s primary DNS is 9.9.9.9, and its secondary is 149.112.112.112.

Community Q&A

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  • Question
    How do I add additional memory to Xbox one?
    Miles Anderson
    Community Answer
    Use an external drive connected by the USB port. Make sure the drive is connected securely to ensure the best speeds.
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