Q&A for How to Take Good Care of Your Laptop Computer

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  • Question
    How do I know when I need a new hard drive?
    Jeremy Mercer
    Computer Repair Technician
    Jeremy Mercer is the Manager and Head Technician at MacPro-LA in Los Angeles, CA. He has over ten years of experience working in electronics repair, as well as retail stores that specialize in both Mac and PC.
    Computer Repair Technician
    Expert Answer
    Most computers need their hard drives replaced after about 5 to 7 years, when the mechanical devices that keep the motor inside the hard drive running wear down. If your laptop is getting close to this age, pay close attention because it may be time to replace the hard drive!
  • Question
    What are the signs of a bad laptop battery?
    Jeremy Mercer
    Computer Repair Technician
    Jeremy Mercer is the Manager and Head Technician at MacPro-LA in Los Angeles, CA. He has over ten years of experience working in electronics repair, as well as retail stores that specialize in both Mac and PC.
    Computer Repair Technician
    Expert Answer
    Look for these common signs of battery trouble. If you see the body starting to warp on your laptop, it could mean that your battery is expanding, and it should be replaced as soon as possible. You might also hear whirring coming from the computer or feel it heating up, and both are signs of battery trouble.
  • Question
    How do I get rid of malware for free?
    Jeremy Mercer
    Computer Repair Technician
    Jeremy Mercer is the Manager and Head Technician at MacPro-LA in Los Angeles, CA. He has over ten years of experience working in electronics repair, as well as retail stores that specialize in both Mac and PC.
    Computer Repair Technician
    Expert Answer
    Try programs like Malware Bytes and CC Cleaner to clear out malware and old files. Both have free versions with all the features you need.
  • Question
    Can I damage the motherboard if I don't use the laptop on a regular basis?
    Community Answer
    No. Just make sure you don't leave your laptop in extremely hot or cold environments.
  • Question
    Can l browse internet while my lappie is charging?
    Community Answer
    Of course! It is fine and safe to browse the Internet while it is charging. Try not to let the battery get lower than about 40%, so as to get full use of the battery.
  • Question
    Is it bad to use my laptop while it is charging?
    Community Answer
    No, it shouldn't be a problem.
  • Question
    What are the proper cleaning tools for laptop hardware?
    Community Answer
    You usually get cleaning supplies with your laptop. In case you don't, or you have misplaced them, you can easily find them online and they are not expensive (you might even get them at a local store.) Or, as mentioned, use an old toothbrush for the keyboard.
  • Question
    Is it good to use a laptop with a plugged in charger left in all the time?
    Community Answer
    It depends upon how long do you use your laptop. If you use your laptop constantly for five to ten hours a day, then it would probably be helpful to unplug the switch of your laptop so as to enhance the duration of the battery's life. However, it's also good to not drain it entirely each day, so don't let it go under 40 percent before charging it again.
  • Question
    Can you carry your laptop in your bag?
    Community Answer
    Yes. Just make sure you're using a bag that's has enough space for your device. For example, a bag with a 15.6 inch pocket for your laptop wont fit a 17.3 inch one. It's a really good idea to slip your laptop into a cover to protect if from rubbing against other items in the bag -- even a pillowcase will do.
  • Question
    Can ants damage the keyboard or any other internal system?
    Community Answer
    Yes, they can crawl through the speakers, fan, and under the keyboard and potentially damage your system permanently.
  • Question
    Can I store my keyboard with the laptop inside the laptop bag? Will it damage the keys in any ways?
    Community Answer
    If you generally use an external keyboard with your laptop, put it in a separate bag, as this might cause damage to the laptop or the keyboard. You are advised to use the keyboard on your laptop.
  • Question
    Does formatting my laptop often cause any permanent damage?
    Community Answer
    No, it will not cause any permanent damage.
  • Question
    What kind of games can I play without taking up all of the data on my computer's hard drive?
    Community Answer
    It depends of what kind of game it is. Some may take up a lot of space and some may not. Look at your hard drive capacity by going to Start Menu - Computer and then you will see your space, for example, 34.6 GB used out of 83 GB. You should also look at how much space the game takes up on your computer.
  • Question
    Can I use my laptop on my lap and will it cause any harm to the laptop or me?
    Community Answer
    The only problem you will experience is your laptop will heat up very quickly and whatever you're using can become slow to load. Consider getting a cooling pad, which sits in your lap but prevents the laptop overheating.
  • Question
    Can I remove the laptop's battery while charging?
    Community Answer
    You could, but it wouldn't be wise, as the power is charging the battery.
  • Question
    If I have a laptop and I put a sleeve on it, can I then put it in a laptop carrying case or will it not fit?
    Community Answer
    It should fit fine, though it depends on the size of your carrying case.
  • Question
    I don't want to close my laptop because the hinges are broken. Will it damage my laptop?
    Community Answer
    No, not closing your laptop will not damage your laptop. It's just likely inconvenient to keep it open all the time, so it would be good to get the hinges fixed or replace your laptop when you can.
  • Question
    What should I do if my laptop keyboard keys are not working?
    Community Answer
    You can get your laptop keyboard repaired/replaced, or you can buy a separate keyboard (like for a desktop) and use it with your laptop.
  • Question
    How do I get rid of a virus?
    Community Answer
    Download an Antivirus software and then scan the laptop. When the software finds the virus, click the remove button. Some of the free Antivirus programs include: Avast, AVG, Avira, Kaspersky, etc.
  • Question
    How do I protect the screen and body of the laptop from small scratches?
    Community Answer
    Go to your local PC store and find a PC case. As far as the screen, you could buy a screen cover.
  • Question
    Do I require specific care if I use my laptop 16 hours a day?
    Sovit Rath
    Community Answer
    Just make sure that you use the laptop in a fairly cool environment and unplug the charger when it is fully charged. You don't need to do anything else, they are made to be used for extended periods of time.
  • Question
    Twenty minutes ago, I spilt water on my laptop. I made a mistake using a hairdryer on the keyboard for a couple of minutes. I did place a thin cloth over it and hold the dryer far back. What do I do next?
    Alfonso.is.write
    Community Answer
    Open your laptop as far as it goes, then hold it upside down. WIpe the keyboard with a lint free cloth. Do not use it and dry overnight.
  • Question
    How do I clean a laptop cover?
    Community Answer
    If you are talking about the outside of a computer, wipe it off with a wet-wipe or something of that nature. Don't put too much on though, as it may cause liquid to go inside the PC.
  • Question
    Recommended (free and safe) cleaning software?
    Community Answer
    Use CC Cleaner, it is a is a popular and free cleaning software that many people use. I'd recommend de-fragmenting your hard drive, too -- I use Smart Defrag 5 for that.
  • Question
    Is it okay to charge my laptop even if the charge is half or not full?
    Community Answer
    Yes. There is no problem in charging a laptop when it is half or not fully charged.
  • Question
    Does the laptop battery recharge while the laptop is off but plugged in?
    Community Answer
    Yes. The laptop should charge when it is plugged in. Charging the laptop when it is off also helps with charging speed and heat.
  • Question
    Can I wipe the screen of my laptop with a little water?
    Community Answer
    You can, but water doesn't usually clean screens effectively and can leave streaks. It's best to use some sort of glass-cleaning spray.
  • Question
    I'm using my laptop plugged in without battery. Will it damage my laptop?
    Community Answer
    Generally no, but if an electrical surge were to happen and you are getting your power from a raw socket (no surge protector) then your motherboard would get damaged. If you're plugged into a surge protector, though, you should be fine.
  • Question
    Can playing video games damage my laptop?
    Community Answer
    No, playing video games shouldn't damage your laptop, although it might run down the battery.
  • Question
    What do I do if I'm an expert myself? Do I have to bring my laptop to a computer store?
    Community Answer
    If you feel like you know what you're doing, it's fine to handle most of the upkeep yourself, but if you run into any issues you're not sure about it, consult an expert. You don't want to risk breaking your computer.
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